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Relevant industry news from around the world

Arpin Van Lines and Arpin International Group Reveal Fresh Faces for 2011 with New Websites

February 10, 2011

Arpin Van Lines and Arpin International Group are both revealing new looks for 2011 with the launch of contemporary websites at http://www.Arpin.com and http://www.ArpinIntl.com. This completes the second phase of Arpin Group’s brand update, which began in 2009 with new logos for the Arpin companies and a new website at http://www.ArpinGroup.com.

Scott Balint Promoted to GSA Operations Manager

February 04, 2011

Scott Balint has been promoted to GSA operations manager of Arpin International Group.

As operations manager, Balint will be responsible for managing staff and the day-to-day business of Arpin International Group’s GSA division.

“Scott has proven himself to be a highly professional and capable relocation coordinator and supervisor during his past nine years with us at Arpin International Group,” said Chris Hood, vice president of GSA International at Arpin International Group. “His promotion to operations manager will greatly benefit our team here in the GSA division and add more value to our customers’ experience. We look forward to seeing him perform in this new role.”

AMSA Expands Membership to Include All U.S. Agents of Arpin Van Lines

January 14, 2011

All 140 agents in the Arpin Van Lines family across the U.S. will join the American Moving & Storage Association (AMSA) in 2011, the two organizations announced today.

“This decision tracks with AMSA’s strategic plan to both increase our membership and to better serve the entire professional moving industry,” said Linda Bauer Darr, AMSA president and CEO. “I am extremely pleased and salute Arpin for its leadership, vision and support.”

Melanie O’Connor Rejoins Arpin Van Lines as Director of Agency Web Services

January 12, 2011

Melanie O'Connor has returned this month to her role as director of agency Web services for Arpin Van Lines.

“We are glad to see Melanie resuming her position with our rapidly growing software development program,” said Don Frazier, vice president of information systems at Arpin Van Lines.

Christiane Crown Joins Arpin Group as Vice President, Military DPS Systems

December 22, 2010

Christiane Crown has joined Arpin Group as vice president of military DPS systems.

As vice president, Crown will be directly responsible for all military Defense Personal Property Program (DP3) business and will help Arpin Group grow through her expertise in Department of Defense systems.

DP3, a program implemented by the Department of Defense, is a computer system designed to facilitate and streamline the moving process for members of the U.S. Armed Forces. Moving companies must interface with the DP3 system if they provide household goods transportation for service members, military-employed civilians and their families.

Arpin: The Standard for Environmental Stewardship

December 07, 2010

Peter Arpin, Executive Vice President of Arpin Group and Partner of Arpin International Group, has received the Providence Business News 2010 Business Leadership Award. To learn more, please click here.
 

Arpin International Group Receives “Commitment to Excellence” Gold Award at Cartus Global Network

December 03, 2010

Arpin International Group was honored for outstanding performance at Cartus Corporation’s 2010 Global Network Conference held October 25-26 in Seattle, Washington. Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Arpin International Group was awarded the Global Network Commitment to Excellence Gold Award for its exceptional service results. This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

Arpin International Group Receives “Voice of Customer” Award at Cartus Global Network

December 03, 2010

Arpin International Group was honored for outstanding performance at the Cartus Corporation’s 2010 Global Network Conference held October 25-26 in Seattle, Washington. Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Arpin International Group was named winner of the Global Network Voice of Customer Award. This award recognizes international and U.S. domestic moving services and destination services providers who consistently demonstrate the highest service performance to client-specific transferring employees.

Caroline Curik Joins Arpin International Group in Germany as Manager of Customer Relations

December 03, 2010

Caroline Curik has joined Arpin International Group as manager of customer relations at its growing customer service center in Germany.

As customer relations manager, Curik will oversee the acquisition of new clients for Arpin International Group in Germany.

Schelly Decker Promoted to Domestic Manager

December 01, 2010

Schelly Decker has been promoted to domestic manager of Arpin International Group at its growing customer service center in Boston.

As domestic manager, Decker will be responsible for overseeing the day-to-day process of all domestic moves including services, operations, claims and client maintenance.

New Security Measures For U.S. Inbound Cargo

November 10, 2010

As a result of the events surrounding the U.S. inbound cargo over the past week, the U.S. Department of Homeland Security continues to strengthen security requirements for all U.S. aircraft operators and foreign carriers regarding cargo inbound to the U.S.

In addition to the full ban on all cargo originating from Yemen and Somalia, the majority of U.S. based passenger airlines have implemented a full ban on cargo which represents an elevated risk and is destined to or transitioning through the U.S.

Caroline Curik Joins Arpin International Group in Germany

November 08, 2010

Caroline CurikCaroline Curik has joined Arpin International Group as manager of customer relations at its growing customer service center in Germany.

As customer relations manager, Curik will oversee the acquisition of new clients for Arpin International Group in Germany.

“Caroline will be a great asset to our customer relations team,” said Peter Matischak, director of global sales for Arpin Group, Inc. “Her years of experience in the international relocations market and her personable nature, make her a valuable resource for our customers.”

Curik comes to Arpin International Group after having held a previous position as managing consultant at Professional Organizing Relocation Consult in Sulzbach, Germany. There she was responsible for the relocation of employees for international company clients, including orientation tours, home searching, and settling-in services. She is fluent in German, English and French.

Habitat for Humanity Recognizes Arpin/Daly Movers

November 03, 2010

Habitat for Humanity, this month, recognized Arpin/Daly Movers for donating trailer storage space, worth an estimated $60,000, during a volunteer home construction project in San Juan Capistrano, Calif.

Arpin Group Adds 1-800-GOT-JUNK? to Service Offerings

October 28, 2010

Arpin Group Adds 1-800-GOT-JUNK? to Service Offerings Creating “One-Stop” Relocation and Junk Removal

Arpin Group, this month, has partnered with 1-800-GOT-JUNK? to provide customers with a convenient method to de-clutter their home for any future buyers and to dispose of items they do not wish to move. This service may be performed at the time of a customer’s household goods move, all arranged through one place: Arpin’s customer care department.

Customers can save up to $6,000 if they eliminate 3,000 lbs. from storage on a typical 3-year global assignment.

Stefan Keller Joins Arpin International Group in Germany as Sales Manager

October 25, 2010

 

Stefan Keller

Stefan Keller has joined Arpin International Group as sales manager at its growing customer service center in Germany. As sales manager, Stefan Keller will oversee the acquisition of new customers and business partners in Germany.

“Stefan will be a great asset to our sales team,” said Peter Matischak, director of global sales for Arpin Group, Inc. “He has over 23 years of experience in relocation business sales, which makes him the ideal choice for this role.”

Stefan Keller comes to Arpin International Group after having held previous sales manager positions at firms including Birkart Globistics, Rettenmayer and Colson Europe B.V.

Arpin Van Lines Introduces Special Services and Discounts Program for U.S. Veterans

September 21, 2010

Arpin Van Lines, this month, has launched a new program designed to reward U.S. veterans for their service by extending them special moving and storage discounts and benefits.

Arpin Group Unveils First Electric Car Charging Station

August 30, 2010

Arpin Renewable LogoArpin Renewable Energy, an Arpin Group company, has teamed up with Cardi’s Furniture Superstores to provide drivers of plug-in electric and plug-in hybrid cars with the first public car charging station in Rhode Island. The electric car charging station was unveiled in August during a ribbon-cutting event attended by Rhode Island’s governor.

“Energy is what drives our nation’s economy,” said Rhode Island Governor Donald Carcieri. “I’m very excited to see two great Rhode Island-based companies taking the lead in this endeavor.”

Trucking Firms Test Market For Energy-Saving Technology

August 16, 2010

Transport Topics, the weekly newspaper of trucking and freight transportation, recently published an article entitled “Trucking Firms Test Market For Energy-Saving Technology.” Arpin Group is very proud to have been featured as one of the pioneers in the trucking industry that is taking a leadership role regarding energy efficiency. To read the article, please click here.

Arpin Group Unveils First Electric Car Charging Station

August 16, 2010

Arpin Renewable Energy and Cardi’s Furniture Superstores have teamed up to provide drivers of plug-in electric and plug-in hybrid electric cars with the first public car charging station in Rhode Island.  The charging unit, provided by Coulomb Technologies, is expected to be followed within a year by a new design called ARC (Auto Recharge Center), currently being developed by an Arpin Renewable Energy affiliated partner.

The electric car charging station will be unveiled during a media event on August 27, 10:00 a.m. at the Cardi’s Furniture Superstore, 1681 Quaker Lane (Rt. 2) West Warwick, R.I.

Shipment Delays Expected Because of Ramadan

August 13, 2010

Please note that shipment delays are expected beginning Wednesday, August 11 through Thursday, September 10, 2010 at ports in predominantly Muslim countries as the holy month of Ramadan is observed.

New Russian Customs Regulations

July 13, 2010

New Russian Customs regulations are significantly affecting all expatriate shipments to Russia.

Previously, household good shipments of non-Russian citizens employed in Russia cleared Russian Customs as temporary imports without paying duty. Duty-free temporary imports of household goods were in accordance with the validity terms of the respective Russian visa and were required to be re-exported prior to the visa’s expiration.

Susan Garganese Promoted to General Manager, Arpin of Rhode Island

June 25, 2010

Susan Garganese has been promoted to general manager, Arpin of Rhode Island, an agent of Arpin Van Lines.

As general manager, Garganese will manage staff, oversee operations, streamline processes and be responsible for generating revenue for Arpin of Rhode Island. She has been instrumental in the design and implementation of the Arpin claims system as well as the charity selection and programming process for Arpin Group.

Arpin Group, Inc. Mourns Death of its Chairman

June 15, 2010

Arpin Group, Inc., a leading household goods moving and storage company, announced today that its much-loved Chairman, Mr. Paul G. Arpin Sr., passed away over the weekend on June 12, 2010. At 85, Paul continued to remain active in the day-to-day management of the company until his death.

Lisa McElligott Joins Arpin International Group, Boston Office

June 04, 2010

Lisa McElligott has joined Arpin International Group as a domestic relocation coordinator in its growing customer service center in Boston.

Arpin International Group Opens Office in Shanghai, China

June 01, 2010

Arpin International Group, the worldwide household goods forwarder, has established its first office on mainland China, expanding the company’s presence in Asia. Arpin acquired the new office via the purchase of Rhema Capital Investments.

Arpin Group Adds U.S./Canada Cross-Border Staff in Toronto

May 26, 2010

Arpin Group, Inc. this month has added two new staff members to its offices in the Toronto metropolitan area in an effort to centralize and streamline operations as well as to enhance customer service. All dispatch and customer service functions pertaining to U.S./Canadian cross-border moves will now be handled from a single location in greater Toronto.

South Africa Transport Strike Affecting Import/Exports

May 18, 2010

Operations at national ports in South Africa (Durban, Cape Town, and East London) are at a standstill due to a national strike by approximately 50,000 workers of the state-owned rail and port operator, Transnet, Ltd.

Arpin International (UK) Ltd. Renews FIDI/FAIM Accreditation

May 11, 2010

Arpin International Group’s UK branch has recently renewed its FIDI-FAIM accreditation. FIDI is the largest global alliance of quality independent international removal companies.

Arpin Group Acquires Affiliated Transportation Systems

May 03, 2010

Arpin Group today announced it acquired the stock of Affiliated Transportation Systems (ATSI) and eight related companies. ATSI is a household goods transportation service provider located in Lawton, Oklahoma, and primarily serves military personnel.

“This acquisition will provide significant opportunities for Arpin Van Lines’ agents to pack and haul shipments that are booked by ATSI,” said David Arpin, president and CEO of Arpin Group.

ATSI and its related companies own or manage 22 military authorities with over $32 million in billings in 2009.

All of ATSI’s operations will continue in place in Lawton, Oklahoma, and be operated independently of the Arpin companies. Ron McDonald, ATSI senior vice president, will continue to be responsible for the day-to-day operations of the acquired companies and report to Matt Dolan, Arpin Group’s senior vice president and chief operating officer.

Major Congestion Expected at Asian Ports

April 12, 2010

Please note that ports throughout Asia are currently experiencing major congestion affecting export shipments. Due to the current economic climate, most major carriers have experienced considerable financial hardship, and as a result, have decreased their fleets and therefore, their capacity significantly. As a consequence, they have been unable to meet the current market demand, and while a global issue, this shortage is currently being felt most severely in China and throughout Asia.

Arpin International Group Receives Two Weichert Awards for Customer Satisfaction

April 07, 2010

Arpin International Group has won two awards from Weichert Relocation Resources, (WRRI), a leading relocation and assignment management company, for outstanding customer satisfaction survey scores.

Arpin Group 2010 E-Waste Collection

April 05, 2010

Arpin Group to help Rhode Island residents and businesses recycle computers and shred documents to benefit the Audubon Society of Rhode Island

Special fundraising e-waste collection open to public for one day only – April 24

Arpin Group will host an e-waste recycling collection and document-shredding event on Saturday, April 24, with proceeds going to the Audubon Society of Rhode Island. The collection will take place 10 a.m. to 2 p.m. at the Audubon Environmental Education Center, 1401 Hope Street (Rte 114), Bristol, R.I.

A minimum donation of $.20 per pound is highly encouraged for most items, but certain items such as air conditioners will require an extra disposal fee. All donations collected from e-waste recycling benefit the Audubon Society of Rhode Island. 

Historic Flooding In Rhode Island

March 31, 2010

Cranston, RIDue to the severe flooding in the state of Rhode Island and surrounding areas, roads and highways are closed and the state has been declared a disaster area. Many of our staff and management at both Arpin Van Lines and Arpin International Group have experienced flooding in their homes and others are unable to get to the offices due to road and highway closures and flooding.

At this time, both Arpin Van Lines and Arpin International Group are open but working with reduced staff.

We ask for your patience and understanding over the next couple of days.

Chinese Customs’ Regulations Update

March 23, 2010

We have been informed that beginning Friday March 19, 2010, Shanghai customs authorities will inspect ALL import and export air freight shipments for literature considered to be defamatory, critical, or subversive towards China and its government. Though not specified, we believe that any literature concerning the Dalai Lama, Xinjang riots, the Tiananmen Square incident, Tibetan emancipation, Taiwan independence, as well as general criticism(s) of China will be included in this sweeping regulation.

Natasza Przybylska Joins Arpin International Group in Ireland as Multilingual Move Coordinator

March 19, 2010

Natasza Przybylska has joined Arpin International Group as a multilingual move coordinator in its growing customer service centre in Dublin, Ireland.

Sav On Moving & Storage Receives 2009 Best of Business Award

March 18, 2010

Sav On Moving & Storage has been selected for the 2009 Best of Business Award in the Household goods moving and storage, local category by the Small Business Commerce Association (SBCA)

Arpin Group Collects 8,000 Walking Aids During Drive Benefiting Haiti Earthquake Victims

March 15, 2010

Eight full-sized Arpin moving trucks rolled off Cardi's Furniture parking lots late last month, filled with 8,000 donated walking aids including crutches, wheelchairs, walkers, canes and others, destined for Norfolk, Va., where they began their final journey to Haiti.

Arpin Group Teams up with Cardi’s to Host Medical Supplies Collection Drive for Haiti

February 05, 2010

Arpin Group, Inc. is teaming with Cardi’s Furniture Superstores to support Physicians for Peace by hosting a medical supplies and cash collection drive for Haiti earthquake relief efforts on Friday, February 19, 2010 from 10 a.m. to 2 p.m. The collection will take place at Cardi’s Furniture store locations in Braintree, South Attleboro and Swansea, Mass. and Route 2, West Warwick, R.I.

Arpin’s Top 5 Stories of 2009

February 03, 2010

As we leave 2009 amid economic and environmental concerns, we'd like to take this opportunity to share with you some of the positive Arpin Group news stories of the year. From award-winning services, strategic planning initiatives and engaging stakeholders; to integrating sustainability into our operations and raising awareness with inspiring actions; you'll find this information and more in this month's edition of ABN News.

Arpin Van Lines Now Has a Facebook Page

January 19, 2010

     Arpin Van Lines, Inc. this month has joined the Facebook community with its own company page hosted at http://www.facebook.com/ArpinVanLines.      

Arpin Group Reveals New Face for 2010 With New Website and Logo

January 06, 2010

Arpin Group, Inc. is revealing a new face for 2010 with the launch of a contemporary Web site (http://www.ArpinGroup.com) and an updated logo for subsidiary, Arpin International Group.

Focused on improving its online experience for customers and agents, Arpin Group, Inc. has created its first dedicated Web site to serve as a gateway for all Arpin companies and services. While separate Web sites have existed for Arpin Van Lines, Arpin International Group and global offices, this is the first time the parent company has received a formal online presence.

Awards

December 01, 2009

TRIPPEL SURVEY & RESEARCH REPORT “Ranked #1 in International Supplier Satisfaction” 2017 – Corporate relocation managers, charged with facilitating international corporate mobility, ranked Arpin International Group #1 in overall carrier satisfaction with an 8.89 on a 10-high scale as reported in the 13th Annual Relocation Managers' Survey. “#1 Top Block Service Ranking in Overall Household Goods […]

Arpin Van Lines Names 2009 Prime Agent Award Winners

November 13, 2009
Arpin Van Lines has named Studdard Moving & Storage of Leavenworth, Kan., as the 2009 Prime Agent of the Year. Studdard and dozens of other agents were honored at the Arpin Van Lines Agent convention held in Scottsdale, Ariz.
 
The 2009 Prime Agent of the Year Award is given to the agent of the month who maintains the highest quality scores based on customer survey responses, low claims, and an excellent safety record. This year’s recipient, Studdard Moving & Storage of Leavenworth, Kan., maintains a comprehensive training program that addresses every aspect of customer service and proper packing and loading procedures. Studdard has participated in numerous humanitarian aid projects, such as working with the Kansas National Guard to collect and ship clothing, shoes, medicines, school supplies and other aid items to Iraq.

Arpin Van Lines Named in Logistics Management Quest for Quality Awards

November 04, 2009

Logistics Management Magazine recently recognized Arpin Van Lines in its 2009 Quest for Quality Awards.  In the van lines category, Arpin took home first place in “value” and “information technology” while achieving the highest weighted score among other leading van lines.

Dixon Lim Joins Arpin International Group Singapore As Move Manager

November 02, 2009
SINGAPORE (November 2, 2009)– Dixon Lim has joined Arpin International Group's Singapore office as a move manager.
 
As a move manager Lim is responsible for a number of duties including the overall managing of clients, overseas colleagues and service vendors as well as driving the new business program in Asia by submitting RFQs for major bids in the Asian Pacific.

Arpin Green Invitational Expo 2009

October 09, 2009

The Arpin Green Invitational Expo was the first renewable energy and environmentally-friendly conference produced by a leader in the moving and storage industry, Arpin Group, Inc. 

1st Annual Arpin Group E-waste Fest 2009

September 30, 2009

Arpin Group keeps nearly 24,000 lbs. of electronic waste ouf of local landfills and receives ABC6 and New Channel 5's Green Conscious Company of the Year Award.

The First Annual E-Waste Fest 2009, a folk festival and e-waste recycling event hosted by worldwide mover, Arpin Group, Inc. and electronic waste recycler, Cartridge World RI, collected 23,860 lbs. of computers, printers, monitors and other electronic waste for safe disposal, preventing these items from landing in local landfills.
 

First Annual E-Waste Fest 2009 Announces Recycled Items List And Entertainment Schedule

September 26, 2009
WEST WARWICK, R.I. (September 26, 2009) – On Saturday, September 26, Internet broadcast history will be made as worldwide mover, Arpin Group, joins forces with ABC6 (WLNE), Rhode Island News Channel 5, and Cartridge World to produce a televised festival focused on saving the environment.
 
E-Waste Fest 2009 is a folk festival and e-waste recycling collection event which will be broadcast live on http://www.ewastefest.com from the Arpin Group campus in West Warwick. This daylong campaign will feature musical acts, entertainment and family activities. A percentage of all donations received from electronic waste collections at E-Waste Fest will benefit Save The Bay, a Rhode Island-based non-profit committed to protecting, restoring and exploring Narragansett Bay.