Arpin International Group ME Services DMCC
Regional Director, Middle East & India
Lauren has 15 years’ experience in the shipping and moving industry, including experience at a global shipping Line and relocation company.
From the pursuit of Lauren’s career, beginning at the shipping line, she was involved in roles managing international freight forwarding for corporate accounts in the import and export departments and direct dealings with commercial cargo and break-bulk shippers in South Africa.
After working in Scotland, UK for two years, Lauren decided to accept a new challenging job opportunity and relocate once more to begin her career as an expatriate.
Lauren has been based in the United Arab Emirates, residing in Dubai, for the last eight years and her experience in relocation extends to leadership of her team of four members in Dubai and two members in India, business development, corporate account and relationships management, move management for import, export, and third-country relocations, operational management and liaison with shipping lines, freight brokers and an international network of agents and service providers.
Moreover, the teams at Arpin Middle East and India, combined, speak a total of eight languages consisting of: English, Hindi, Marathi, Kannada, Konkani, Malayalam, Arabic, and French and have a total of 77 years of combined experience in the moving and household goods industry. The diverse staff hails from Indonesia, Egypt, India, and South Africa.
Lauren is particularly well versed with the customs regulations and document requirements and procedures pertaining to all countries in the Middle East and Gulf Region, namely: UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, Jordan, Lebanon, Egypt as well as India, Pakistan, Turkey, and Iraq.
Lauren specializes in consultation and guidance for international corporate accounts, families and individuals experiencing a first-time international assignment, as well as for shippers more familiar with the process. Her well-established relationships with suppliers across the region and knowledge of customs requirements and procedures in all Middle East countries is recognized within the industry.
A Member of FIDI Global Alliance, Lauren achieved FIDI Certificates in Customer Service Excellence; Selling Effectively; and Cultural Awareness.