Arpin Group Ranks #1 in Supplier Satisfaction in 2019 Independent StudyMay 15, 2019
Arpin Group has earned the #1 ranking in supplier satisfaction among the largest suppliers of global household goods shipment services according to independent research firm Trippel Survey & Research, LLC.
In the 15th Annual Relocation Managers’ Survey©, among the service firms with a significant number of evaluations, Arpin Group earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.80 out of 10. Arpin also earned the #2 top block and net satisfaction percentage scores.
“We are honored to continue to receive such high marks from corporate relocation managers,” said David Arpin, Arpin’s president and CEO. “Customer satisfaction has always been a core company value. We will continue to work hard to exceed our customers’ expectations.”
In 2017, Arpin ranked #1 in overall household goods supplier satisfaction in the same Trippel Survey.
The full report may be purchased from Trippel Survey & Research by calling 501-922-4000.
About Trippel Survey and Research:
The core business of Trippel Survey and Research, LLC is conducting services requiring broad sampling of corporate relocation managers or service providers. The primary services Trippel provides are (1) benchmarking of company relocation policies, (2) assisting corporate managers in the selection of new service providers, (3) performance-related research on industry service providers, and (4) an annual study among thousands of recently transferred transferees. For more information, visit http://trippelsurvey.com.