Arpin Van Lines Ranks #1 in Supplier Satisfaction for Second Straight Year in 2018 Independent StudyFebruary 28, 2018
Arpin Van Lines has earned the #1 ranking in supplier satisfaction among the largest suppliers of household goods shipment services for the second straight year according to independent research firm Trippel Survey & Research, LLC.
In the 16th Annual Relocation Managers’ Survey©, Arpin Van Lines earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.95 out of 10. Arpin also earned the #1 net satisfaction percentage among franchise/system carriers.
“We are honored to once again receive such high marks from corporate relocation managers,” said David Arpin, Arpin’s president and CEO. “As a family-owned business, customer satisfaction has always been a part of our core philosophy. We will continue to work hard to exceed customer expectations by listening to and anticipating their needs.”
In 2017, Arpin Van Lines was ranked #1 in “top block” service in overall household goods supplier satisfaction and also received the top ranking in customer satisfaction as ranked by an independent survey of U.S. transferees.
The full report may be purchased from Trippel Survey & Research by calling 501-922-4000.
About Arpin Van Lines:
Arpin Van Lines is an industry innovator in full-service moving and storage solutions for corporate, private residential, government and military customers with a network of over 600 affiliated agencies. Headquartered in West Warwick, Rhode Island, Arpin Van Lines is the domestic U.S. arm of Arpin Group, which also includes Arpin International Group, Creative Storage Solutions, Arpin Associates, Arpin Renewable Energy and Arpin Broadcast Network. With over 100 years of experience, Arpin Van Lines has remained owned and operated by the Arpin family, continuing the tradition and the core values of Creating Customers For Life®. It is a ProMover® member of the American Moving and Storage Association and the official mover of the LPGA. For more information, call +1 401-828-8111 or visit www.Arpin.com.
About Trippel Survey and Research:
The core business of Trippel Survey and Research, LLC is conducting services requiring broad sampling of corporate relocation managers or service providers. The primary services Trippel provides are (1) benchmarking of company relocation policies, (2) assisting corporate managers in the selection of new service providers, (3) performance-related research on industry service providers and (4) an annual study among thousands of recently transferred transferees. For more information, visit http://trippelsurvey.com.