Relevant industry news from around the world

Arpin International Group Receives “Voice of Customer” Award at Cartus Global Network

December 03, 2010

Arpin International Group was honored for outstanding performance at the Cartus Corporation’s 2010 Global Network Conference held October 25-26 in Seattle, Washington. Cartus Global Network is Cartus’s industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Arpin International Group was named winner of the Global Network Voice of Customer Award. This award recognizes international and U.S. domestic moving services and destination services providers who consistently demonstrate the highest service performance to client-specific transferring employees.

“Service providers such as Arpin International Group routinely go above and beyond for our customers and our company, while at the same time demonstrating unparalleled dedication and performance,” said Traci Morris, Cartus executive vice president, global operations and supply chain management. “As a vital extension of the Cartus team, our Global Network providers help minimize the stress that our customers feel when they are faced with the life-altering decision to relocate.” This award acknowledges the quality and professionalism that we have come to value from our service providers.”

This award is particularly important for us because it comes directly from the customer, confirming Arpin International Group’s commitment to excel on customer services.

“Membership in the Cartus’ Global Network is an honor because of the program’s rigorous performance standards and criteria, and being recognized as a 2010 award winner is an even higher honor,” said Bob Sullivan, Vice President Commercial, Arpin Group, “We are grateful to have received this prestigious designation, which reflects our commitment to delivering world-class service.”